Real Time Action Human Centric Marketing
Human Centric Marketing

Deliver the targeted on-property experience your customer returns for, time after time.

About Real Time Action

The Real Time Action™ Human Centric Marketing Solutions empowers your business to prioritize and optimize every employee and customer interaction.

Deliver personalized, "in-the-moment" customer experiences and employee engagements tailored to your business's customized rules of engagement via the Real Time Action(TM) decision-engine.

Monitor all your experiential and behavioral data sources and use standard mobile technology to deploy and direct your employees.

Maximize your company's operational efficiency by driving employee productivity and providing best in class customer service.

The end result is best-in-class customer satisfaction and employee morale every single time. Everybody wins!


Deliver Personalized Customer Service Experiences

CUSTOMER

Drive your customer’s satisfaction and loyalty through accelerated and personalized employee responses.

Direct and Deploy Employees

EMPLOYEE

Mobile technology provides the management defined direction to reduce decision fatigue, and maximize your employee’s morale.

Manager Maximized Company Operational Efficiency

MANAGER

Increase profits by maximizing your employee utilization, increasing sales, differentiating services, and creating new customer loyalty opportunities.

Solutions

Casino Gaming Player Experiencing Personalized Customer Service Casino Gaming Player Experiencing Personalized Customer Service

MOBILE SLOT SERVICE

Treat everyone like a VIP. Greet players by name, determine their value to your casino, recognize if they’re winning or losing, and customize your real time on-property service and marketing accordingly.

Restaurant Server Provides Best in Class Customer Service Restaurant Server Provides Best in Class Customer Service

MANAGED BEVERAGE SERVICE

Connect your POS system to the Real Time Action™ Solution to automate and personalize your player’s on-floor beverage experience.

Hospitality Host Concierge Delivers Personally Tailored Guest Experiences Hospitality Host Concierge Delivers Personally Tailored Guest Experiences

VIP HOST/CONCIERGE

Leverage real-time mobile application to provide your team with the tools to personalize and deliver the unique on-property experiences that meet and exceed your guest’s highest expectations.

Want to learn more about how Human Centric Marketing Solutions can provide you a competitive edge?
Contact Us