About Real Time Action

The Real Time Action™ Human Centric Marketing Solutions empowers your business to prioritize and optimize every employee and customer interaction.

Deliver personalized, "in-the-moment" customer experiences and employee engagements tailored to your business's customized rules of engagement via the Real Time Action(TM) decision-engine.

Monitor all your experiential and behavioral data sources and use standard mobile technology to deploy and direct your employees.

Maximize your company's operational efficiency by driving employee productivity and providing best in class customer service.

The end result is best-in-class customer satisfaction and employee morale every single time. Everybody wins!

CUSTOMER

Drive your customer’s satisfaction and loyalty through accelerated and personalized employee responses.

EMPLOYEE

Mobile technology provides the management defined direction to reduce decision fatigue, and maximize your employee’s morale.

MANAGER

Increase profits by maximizing your employee utilization, increasing sales, differentiating services, and creating new customer loyalty opportunities.

Industries

Real Time Action™ Solutions provides human resources, operations, and customer service managers with real-time control of how specific employees respond to each customer specific desires and needs.

GAMING

Drive on property total spend and repeat visits, optimize customer survey response scores

FOOD & BEVERAGE

Provide fast, personalized Food and Beverage service, increase spend per check and generate repeat visits

RETAIL

Differentiate the on-property shopping experience to increase sales and loyalty

HOSPITALITY & MEMBER SERVICES

Recognize premiere Guests and Members and tailor experiences to their individual needs and preferences

VENUE & EVENT MANAGEMENT

Identify VIP attendees and enhance their experience by providing best in class service

HEALTHCARE

Provide personalized, consistent Patient care and reduce operational strain of billing and insurance collections

Solutions

Connect RTA’s Human Centric Marketing Solutions with employee’s mobile devices and provide real-time, rules-based decision making to maximize employee productivity, reduce service response times and increase customer satisfaction.